Ron Macklin and Deb Dendy
Deb opens the discussion by painting a picture of the current global landscape—wars, shifting political systems, and the looming impact of AI on jobs. Ron echoes this sentiment, noting declines in birth rates and the societal shifts happening worldwide. Together, they emphasize that the world is in a state of profound change, requiring new approaches to leadership.
Both Ron and Deb share their personal experiences navigating through layoffs and industry changes. Ron recounts his time at Westinghouse and Siemens, where constant uncertainties in the business environment forced him to adapt continuously. Deb shares her story from the early days of her career, where she faced the challenges of a startup during the dot-com bubble burst. These stories highlight the reality that uncertainty is a constant, not an anomaly, in the business world.
Deb stresses the importance of being transparent with teams about the reality of a company's situation. Ron adds that when openness is prioritized, it reduces fear and speculation. He recalls projects where keeping everyone updated led to a sense of ownership and calm among team members, even during difficult times.
The conversation explores the significance of creating environments where trust thrives. Deb notes that people want to feel valued and part of a team, especially during uncertain times. Ron emphasizes that trust across all relationships—employees, customers, and vendors—is crucial for resilience.
Ron and Deb discuss the contagious nature of calmness. A leader's demeanor can significantly influence their team's morale. Demonstrating calmness and assuring the team that challenges are a standard part of life—even in uncertainty—can foster a sense of stability.
Deb highlights the practice of "clearing out" to ensure team members can focus on their work without personal distractions clouding their attention. Allowing space for individuals to voice their concerns and clear potential distractions enhances their ability to remain present and engaged.
The conversation between Ron and Deb reveals that leading through uncertain times is an extension of simply leading, with heightened focus on trust, communication, and presence. By fostering environments of openness and support, leaders can guide their teams effectively through any storm. As Ron aptly puts it, leading through uncertain times is the same as leading through times—it's about guiding humans with empathy and authenticity.
As the world continues to evolve, adapting these practices will be essential for any leader seeking to navigate the challenges of the future.
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